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  • Home
  • Smart Home
  • Categories ∨
    • Electric Heaters
      • Infrared Panel Heater
      • Electric Fireplace Heater
      • Convector Heater
      • Mica Heater
      • Oilheater
      • Fan Heater
      • Tower Warmer
    • Electric Fans
      • Mist Fan
      • Tower Fan
      • Stand & Table Fan
      • Blade-less Fan
      • Air Cooler
      • Monoblock Air Conditioner
  • Learn
  • Support ∨
    • FAQs
    • Downloads
    • Warranty
  • About Us
  • Contact us
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FAQs

 

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How to I find the User Manual for my product?
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Click on the Search icon at the top right of your screen and type in the SKU or product descrpition to find your product. On the product page, we list the User Manual to download if available. If the User Manual you are chasing is not listed, please contact our team via email frank@homesmarts.com.cn

The bolts supplied are too short or too long for my brand of TV. What can I do?
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There are hundreds of different TV models available in the market, and we cover the most popular TVs with the supplied hardware kit in every Crest TV mount. Try using the nylon or plastic spacers with longer bolts provided.

My TV has 2 mounting holes and not 4. What do I do?
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If you have an older TV with 2 mounting holes, you will need to buy a mounting adaptor plate to suit today’s modern VESA mounting patterns. This adaptor attaches to the back of the TV and provides four mounting holes to fit a VESA pattern mounting solution.

My house studs are metal, not wood. Can I use the providedmounting screws?
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Unfortunately, the screws and bolts we provide in our hardware kit are designed for timber and masonry mounting solutions and not metal studs. You will need to speak with your local hardware store to assist you in finding the right solution.

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本网站支持 IPv6
 本网站由阿里云提供云计算及安全服务
本网站支持 IPv6